Dear Members, I have an ASUS EEE PC 1015PEM netbook running windows 7 starter which I would like to factory restore as I want it to be like a new machine for somebody else. Flash Renamer. I also installed Ubuntu on my machine. On contacting ASUS Support, I was given the following steps: 1. Shutdown completely (via start menu) & connect mains power.

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Power on and immediately tap repeatedly on F9 as the machine boots 3. Select 'Windows Setup [EMS Enabled]' 4.

Choose language & agree to ASUS products only prompt. Select 'Recover Windows to first partition only' option 6.

Confirm further boxes until you see 'Applying Progress'. Please leave computer alone for up to 2 hours to complete and please do not interupt process under any circumstance.

Apply and all Windows Updates and Asus Updates. Unfortunately, from step 2 onwards, this does not work in my favour. On contacting ASUS again, I was told this was because I have Ubuntu installed, which has deleted my recovery partition and there was nothing that can be done now. Is there any advise you can give at all? Any other way I can factory restore with my current situation? Thanks in advance. I have had to replace the hard drive on a computer that someone gave me after it died.

Am I in the same boat as the user who ran Ubuntu? The computer is asking for the password for HomeGroupUser$ or the first name of the guy who gave me the computer. I have sent him a text asking him for his password, but even with that, there is still very little chance that the replacement drive has the correct recovery partition installed, so how do I get this going. I get the same messages even if I try to install a fresh copy of Windows 10 from scratch, which I downloaded when upgrading this laptop, which had Windows 7.1 upgradable to Windows 10 when I purchased it. So if I did have a retail copy of Windows 7,1, how would I go about installing it? If you told the Ubuntu installer to delete all partitions on the hard disk, it did so and you can't recover it. But there's a change you did something else and it only did overwrite the boot sector and left the partition intact.